How It Works

Professional service from request to completion

Five straightforward steps, whether you start online, by phone, or by text. You'll always know your price before anything is booked, and nothing is scheduled until you've approved it.

01

Request a Cleaning

Tell us about your home and what type of cleaning you need. Submit the online request or contact us by phone or text — whichever you prefer.

02

Confirm Details & Pricing

We review the job, ask any necessary questions, confirm availability, and provide your final flat-rate price.

03

Pay Your $50 Booking Deposit

Once you approve the service and price, pay the $50 booking deposit through the secure payment link we send you. It's applied toward your total price.

04

Your Appointment Is Confirmed

After the deposit is received, your cleaning is officially scheduled and you receive confirmation.

05

We Clean Your Home

Your assigned cleaner completes the service according to Markham Cleaning Co. standards. The remaining balance is paid after the service is completed.

Ready to get started? Tell us about your home and we'll confirm the right service, availability, and your final flat-rate price.

Payment

How payment works

Every service follows the same simple terms: a $50 booking deposit confirms your appointment, the deposit is applied toward your total price, and the remaining balance is paid once the cleaning is complete. Everything is handled through a secure payment link — we never ask for card details over the phone or by text.

Standard Cleaning
$50 booking deposit

Applied toward your total price. The remaining balance is due after completion.

Deep Cleaning
$50 booking deposit

Applied toward your total price. The remaining balance is due after completion.

Move-In / Move-Out
$50 booking deposit

Applied toward your total price. The remaining balance is due after completion.

Deposits are refundable with at least 24 hours' notice. Cancellations within 24 hours and no-shows may result in the deposit being forfeited. If Markham Cleaning Co. cancels, the deposit will be fully refunded.

Three Ways to Start

However you'd rather reach us

You can request service online, by phone, or by text. We gather the same information either way and walk you through the same simple process — there's no advantage to one over the other.

Online

Complete the short request form. It takes about a minute and asks for the details we need to price your home.

By phone

Call us and we'll take your details directly, answer questions, and explain the process as we go.

By text

Text us the basics and we'll reply with any questions we need answered before pricing your home.

What You Can Expect

Clear standards, from the first message onward

Whatever brought you here, the experience should feel organized and low-pressure. You'll always know what happens next, and you'll never be asked to commit before you have a price.

No obligation to book

Requesting a cleaning costs nothing and commits you to nothing.

Your price before your appointment

We confirm your final flat-rate price before anything is scheduled.

Written service expectations

Every visit follows a defined checklist, whoever is assigned.

24-hour satisfaction guarantee

If something was missed, tell us within 24 hours and we'll come back to correct it at no extra cost.

Ready when you are

Start with a request. We'll take it from there.

Tell us what you need and we'll confirm the right service, availability, and your final flat-rate price. Submitting a request does not confirm an appointment — we'll contact you first.

Prefer to talk to someone? Call or text us.